• Lithium International, Inc

Today's customers are impatient, empowered, and connected. They trust their peers more than they trust you. Lithium helps companies understand their customer's influence, engage their passions, and turn them into superfans – which means they'll contribute to your company's marketing, commerce and customer service.

By focusing on building a social support community with clearly defined business objectives, workflows and metrics, Autodesk is one company that has demonstrated that social media and peer-to-peer support have enabled the company to meet the expectations of their customer base, while reducing support costs and fostering greater interaction with the Autodesk brand. To download your free Gartner case study on Autodesk click here

The world's most innovative companies use Lithium today.