International Management Technologies, Inc. (IMT) is a Voice of the Customer management consulting firm specializing in customer-centered culture (C3) practices. C3 is a systems approach to organizational transformation. It links the Voice of the Customer (VOC) with your organization's success. C3 is inside everything we do, whether it is strategic planning, performance measurement or process improvement. C3 enables you to excite customers, energize employees and leverage your leadership position.