Stefan has been with Symantec for more than 13 years and has been in several leadership positions including VP EMEA Consumer Marketing, VP Worldwide Consumer Marketing, VP Customer Experience and ' most recently ' VP Worldwide Support and Customer Experience.

In his current role, Stefan leads Symantec's worldwide Customer Support organization. In an environment of millions of customer interactions per year, this function is key in driving the customer satisfaction and loyalty for the Norton brand of security products.

In addition, Stefan orchestrates all customer experience improvements across Symantec's Consumer Business Unit, ensuring that customers enjoy the best experience in all of their interactions with the Norton brand.

Symantec's Norton brand of products is the worldwide leader in consumer security and technology problem-solving solutions. The company focuses on matching best-of-breed technology with best-in-class customer experience within the Norton and PC Tools brands.

Stefan holds a degree in Business Administration from the University of Muenster in Germany. He is an enthusiastic skier, horseman and windsurfer and lives in Germany with his family.