• Mike Wittenstein

Mike Wittenstein is the founder of Storyminers, an experience design consultancy that shows brands how to create customer experiences that delight. Mike started designing customer experiences when he was hired by IBM to serve as their e-Visionary for Global Services. His team launched experiences for brands like Air Canada, Best Buy, and McDonald’s. 

Mike is a recognized expert on customer experience design. He works as a consultant, designer, and speaker. The Apple-ization of Retail is his latest keynote. Mike has successfully adapted the methodology that he uses at global brands to work with mid-market service brands seeking to differentiate themselves. He earned his MBA in services marketing from The Thunderbird School of Global Management. Mike lives in Atlanta and is a founding member of the Customer Experience Professionals Association. 

www.MikeWittenstein.com.