Arise - ECEW 2012 sponsors - and the future of homeshoring

The Focus Group are delighted to announce that Arise are co-sponsoring this year’s European Customer Experience World. Arise are pioneers in the field of Virtual home working – Arise began by helping workers with disabilities get back to work in 1997. Their solutions are used by many household names both in the USA, Canada and in the UK. Their “Pure-Play Virtual Contact Centre” drives efficiency gains and cost saving in a brick and mortar centre by as much as 40% !

A recently published White Paper on homeshoring - the term used to describe home workers - is available here.

Karin Elliott, VP Corporate Development and Marketing EMEA said “we are delighted to be working with the Focus Group and ECEW. This is a great opportunity for Arise to talk to key senior leaders, and discuss and debate innovation and customer experience. It’s very important for us to stay connected to our customers and understand their needs”

Maggie Wheeler, Director of The Focus Group, said “We’re pleased that Arise have recognised the value of a sponsoring relationship with TFG.  They appreciate that ECEW is an ideal forum of leaders and decision-makers in which to promote their services."